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FAQs - Frequently Asked Questions
WHAT IS DOCUMENT MANAGEMENT ?

Document Management is the process of managing documents from inception through creation, review, storage and dissemination all the way to their archival or weeding out. This process is also known as document lifecycle.

HOW WILL v2docs BENE FIT MY ORGANIZATION ?

v2docs is an absolute web-based solution. It helps the organizations to manage and share documents electronically in a distributed environment. It also aids your organization by:-
        i) Reducing cost
       ii) Streamlining process
       iii) Ensuring legal and regulatory compliance
       iv) Enabling employee, partner and customer relation

WHAT DOCUMENT FORMATS DOES v2docs SUPPORT?

v2docs lets all the users to create, manage and share documents of any format electronically. Word documents, presentations, spreadsheets, audio files, video files, photographs, engineering drawings and documents, reports, artworks etc are all compatible with v2docs. You can access all these documents through internet from anywhere at anytime.

WHAT IS THE LIMIT FOR THE NUMBER OF DOCUMENTS AND FILES ?

There is no limit to the number of Documents and files that you may create and store.

DOES ONE HAVE TO BE A COMPUTER GENIUS TO USE v2docs ?

Definitely not. Any person who can use and operate a web based environment will have no problem. Our product is very user friendly.

WHAT IS THE PRICE OF THE FULL PRODUCT ?

WHAT IS THE APPROXIMATE TIME FRAME REQUIRED FOR AN IMPLEMENTATION OF v2docs?

It is directly related to the scope of the business requirements.

HOW DO I STORE DOCUMENTS AND FILES ON v2docs ?

The user can store his or her documents in the respective racks.

WHAT IS IMAGING?

Imaging is the process where paper documents are converted into an electronic format using scanners.

DOES ANY DIGITIZED DOCUMENT LOSE ITS ORIGINAL FORMAT OR QUALITY WHEN SCANNED ?

Definitely No. The scanned document on the screen looks exactly like the original paper document. All the images, signatures etc also look the same.

HOW IS v2docs BETTER THAN THE OTHER DOCUMENT MANAGEMENT SYSTEMS IN THE MARKET ?

v2docs is a product which has been developed by a team of highly qualified IT professionals who have been passionate since a long time to develop a ECM product which could be cost efficient and scalable for the organizations.

CAN I SEE WHO IS PERFORMING WHAT ACTION ON MY DOCUMENTS ?

Yes you can see who is accessing the documents.

CAN ONE MAIL/SHARE THE DOCUMENTS WHICH ARE ONCE SCANNED/DIGITIZED AND STORED SECURELY IN v2docs?

Yes one can easily mail it and share it with anybody.

CAN THE DOCUMENTS BE EDITED ONCE SCANNED ?

It can be edited to a certain extent.

ARE MY DOCUMENTS SECURED REALLY BY USING v2docs ?

We guarantee that all your documents are highly secure as every user will have a unique user ID and password and digital signature will be very useful to secure the documents.

Questions about information on Private Cloud :

HOW SECURE ARE MY DOCUMENTS IN v2docs ?

We guarantee that all your valuable documents are in safe hands. We ensure you that all the information will be secured and be private.

WHERE MY DATA IS EXACTLY STORED?

The data is stored locally in a computer in case of Personal Enterprise Management (PCM). And in case of Enterprise Content Management (ECM), the data is stored in a dedicated content server or in a third party server. Basically, your data is securely stored in the cloud.

DO YOU OFFER FREE UPDATES REGULARLY ?

Yes we do offer free updates as and when released. Also we handle the maintenance of the system, so you need not worry about it. Al you have to do is use it.

DO I HAVE TO SIGN A LONG TERM CONTRACT ?

No. You pay yearly once. If you cancel your account, you will be billed for the current year but you will not be billed again.

CAN I CHANGE PLANS LATER OR ADD USERS ?

Yes. You can upgrade your account at any time simply by contacting us.

WHAT KIND OF SUPPORT DO YOU OFFER?

We offer email support for all our hosting clients.

HOW QUICK IS MY ACCOUNT SETUP?

Your account will be set up with 48 hours to 72 hours after you place the order. Weekends are not taken it account.

DO I NEED MY OWN DOMAIN NAME ?

No, you need not have a domain name. You can use our sub domain.

WILL THERE BE NEW FEATURES OF THE PRODUCT IN THE NEAR FUTURE ?

Of Course Yes! Our dedicated R & D team constantly is keeping a track on the new developments in technology. We will surely implement the new developments and release a new version regularly. We promise to keep our clients in par with the latest technology.

WHAT DO I DO TO GET THE PRODUCTS ?

Email to us on info@infocrew.in and we will be in touch to get you started.

Questions about Workflow :

WHAT IS A WORKFLOW ?

Workflow is a technology which uses electronic systems to manage and monitor business processes. It lets the flow of work in between individuals and/or departments to be defined and tracked. Workflow is associated with Document Management where the Workflow system is used to track the process of creating and reviewing and sharing Documents.

WHAT IS METADATA ?

Metadata is data that describes about all the other data.

WHAT IS BIG DATA ?

Big data describes massive volume of data which includes both structured and unstructured data. The term 'Big Data' is used to refer tools and processes which an organization needs to handle large amount of data and storage facilities. For example : An example of big data might be petabytes (1,024 terabytes) or exabytes (1,024 petabytes) of data.

WHAT IS BUSINESS PROCESS MANAGEMENT ?

Business Process Management (BPM) is an approach to design, execute, monitor, measure and control business processes to get the required results in an organization. BPM drives business results as it provides technology-oriented, end-to-end business. It creates value and enables an organization to meet its business objectives quickly.